microphone

I am not a stranger to producing videos to supplement our documentation. I am relatively new though to using voice narration. Previously I’ve relied on text call outs to describe what is going on. I’ve now decided that using my own dulcet tones is both quicker and easier. In case any of you are thinking of …
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april_fool

Is it safe to come out yet? Having hid myself away yesterday for fear of getting caught out, a see a lot of my fellow Technical Communicators were less reserved. In fact many decided to see if they could trick me into believing some well thought out rubbish masquerading as fact. What surprised me most, …
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RoboHelp’s ability to configure the Project Manager pod is something that used to catch a lot of people out. Whilst those getting confused is reduced, I’ve been asked to solve two issues in the last week that was caused by Project Manager pod confusion. It seems a suitable time to remind us about what the …
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detective

Those near me today will be aware of the frustration I have had today getting one of our help files to be searchable. This was a legacy RoboHelp project that predates even my time here. Only minor updates were ever made to it over the years. Additionally it was upgraded through numerous RoboHelp versions. Over …
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Today I found myself floundering with a section of a help file I was updating. I started going through each topic updating it as I went, but soon ran into trouble. The problem was the help file’s structure. Processes topics were hidden inside overview topics. Content was duplicated in two or more places. There were …
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